Dear Mr Dell
Dear Mr Dell is simply great, its about the importance of customer support, power of blogs and the need to ship quality products.Go read it.
| Quote: |
| Jeff Jarvis says: But you didn’t just lose three PC sales and me as a customer. Today, when you lose a customer, you don’t lose just that customer, you risk losing that customer’s friends. And thanks to the internet and blogs and consumer rate-and-review services, your customers have lots and lots of friends all around the world. |
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Thanks & Regards
Aj
