Many enterprises have trouble to find out what IT resources do what in a business context. Sometimes when someone wants to know what are the servers / applications that need to be moved along with the Bank Integration software, well they will be playing bingo :-)

They may not know, that RH Linux server1 and jboss server1 , and sql server2 are used for the online store etc.. This calls for a requirement to group your resources and manage them as a single uint. This way problems are escalated as problems for a business process or application.

Eg: there should be an alert that says watch out something wrong with the ‘online store’ right now. This would actually go to the Business Manager while an operations center personnel can also see the root cause of the problem as the SQL server slowed down due to abnormally excessive writes of huge data.

App. Manager has a Monitor Group concept that does this. Well is that an obvious term for what it does ? Not sure.